Junior Chamber Internation Galway honoured businesses which make life easy for customers at the Friendly Business Awards.
The 2024 Friendly Business Awards took place at McGettigan’s, Galway City last month on Friday, April 12.
MinMin Tan, the JCI Galway local president said, “We live in challenging times for small businesses, it is particularly important in this economic environment to highlight businesses that don’t allow their standards to slip and continue to provide quality services.”
“These Awards also aim to celebrate the value these businesses bring to our Galway’s local communities every day and to recognise the businesses that play a vital role in its development.”
The final list of business leaders, along with their supporters, the JCI Galway board and members, gave a resounding welcome to Jack, McGettigan’s Bar Manager and Tatiana Kelly, the Senior Manager at Tax Policy & Technical, Deloitte, as the sponsor and special guests of this project.
“The feedback of indigenous SMEs, which act as “engine rooms” of the Irish and indeed, the global economy.” says Tatiana Kelly, the Senior Manager at Tax Policy & Technical, Deloitte.
She delivered a keynote speech at the event, focusing on the impact SMEs are having on the Irish economy and its growth, to be given an opportunity to seek first-hand feedback from business leaders on tax policy changes which will enable them to grow and scale up.
Participants were treated to a fantastic drink reception, followed by light refreshments. The Master of Ceremonies for the night was Pádraic Ó Máille who did a great job of providing rapport with the audience and interviewing the finalists.Â
The adjudication process for this year’s awards included the involvement of nomination applications, mystery shoppers, and public voting. Mr. Alex Kelly, the business director, said that it proved very successful and rewarding for all those concerned.
The competition was judged on the following criteria: Customer Care, Community Impact, Digital Experience, Disability Access, Eco-Friendliness and Shop Layout and Design.
These six categories are the key contributors to the makeup of a business which has its customer as its number one priority. The results for the JCI Galway Friendly Business Award 2024 were as follows:
Best Customer Care Award was won by Hickey Meats
Customer Care (Merit Award) was won by 56 Central Restaurant
Best Community Impact Award was won by Cancer Care West
Community Impact (Merit Award) was won by Dungeons and Donuts Galway
Best Disability Access Award was won by Cleary’s Pharmacy Galway
Disability Access (Merit Award) was won by The Galleon Restaurant
Friendliest Digital Experience Award was won by The Pear Tree Café & Wine Bar
Friendliest Digital Experience (Merit Award) was won by Cobwebs
Eco-Friendliness Award was won by The Filling Station Galway
Eco-Friendliness (Merit Award) was won by Grá Chocolates
Best Shop Layout and Design Award was won by Hickey Meats
Shop Layout and Design (Merit Award) was won by Open The Door Escape Room Galway
